Generational diversity is probably the most challenging of all diversity issues. For the first time in the history of America, there are four generations working alongside with one another. And each one is different. They are shaped by their unique experiences and they all bring different attitudes and feelings into the workplace thus making it a challenge for many managers and leaders. Although there are separate management strategies for each group, the following are some strategies that are common to all:
- Regularly communicate with them, both formally and informally.
- Be transparent and honest.
- Listen to them
- Understand their needs and requirements and then show your willingness to accommodate them
- Provide them feedback-both positive and constructive.
- Make sure they understand what is expected of them. Set clear goals and parameters
- Be a coach to them
- Provide opportunities for growth and learning- discuss career paths and progressions
- Be flexible and adapt to meet their needs - behavior modification is key
- Reward and recognize them
- Empower them by involving them in decision making and problem solving processes.
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